excentos’ Product Advisors are integrated in the demandware plattform to offer you instant startup time, a tested integration into the demandware ecommerce framework and easy access to excentos’ configuration methods.

The excentos integration adds the necessary configuration properties to the demandware business manager and includes a cartridge with category and page type templates. A step-by-step documentation helps you to easily integrate the Product Advisors you have booked at excentos into your storefront. Future versions of the integration will include direct access to excentos’ Web Analytics system, support for self-service connecting your product availability to the excentos service (this is currently done manually by excentos) and other features to configure and administer the Guided Selling tools.

excentos develops web-based technologies & applications for product advice and product search (Guided Selling). excentos' goal is to offer online Product Advisors in the same quality as the best human salespersons can do in traditional retail stores.

excentos' Guided Selling-Technology enables online shops and brand websites to offer Product Advisors and product search tools with a premium shopping experience. Websites powered by excentos' Product Advisor sell more at higher margins, whereas consumers find better products.

Founded in 2007, excentos now operates Product Advisors in more than 25 product categories and 20 European countries in 17 languages. Many well-known brands rely on excentos' Guided Selling-Technology, such as Bosch Siemens Home Appliances, Brother, Toshiba, Liebherr and Blue Tomato.

excentos Product Advisors seamlessly integrate with the customers’ websites and backend systems to match the website design, product offering and marketing strategy. Our Software as a Service (SaaS) approach allows frequent updates, fully serviced applications and continuous sales optimisation.

excentos offers many features to fully adapt the Product Advisors to your ecommerce needs. The top features are (see full feature list for a comprehensive overview):

• Product Advisor translates buying needs into product attributes and recommends the best matching products.
• each product recommendation contains a reasoning that explains its specific advantages
• the user interface, all product data and content as well as the recommendation behaviour are fully internationalisable
• the UI design is fully adapted to your website and brand Corporate Design. Many UI features and the dynamic Ajax-client allow seamless website integration and a great shopping experience
• powerful web analytics tracks usage data, provides valuable market research input and is used to optimise your sales
• iPhone App: the Product Advisors can also be used on an iPhone App (optional feature; iPad and other smartphones to come)
• PDF-Generator allows to generate individual brochures containing the product recommendation and other marketing content. The PDF is an ideal instrument for customer retention (optional feature)
• Guided Text Search allows powerful semantic free text search: excentos semantically interprets text queries such as “small fleece jacket for women” and guides the user into a product selection process

Please complete the form below, and an Excentos representative will be in touch with you.