Implementations take only a few weeks to complete with a single point of integration for all solutions.

RichRelevance stands apart for its proactive service model backed by a dedicated team of personalization experts in retail, e-commerce, analytics. From creating an individualized personalization roadmap based on business objectives to technology integration and fine-tuning of strategies, this team of e-commerce experts works side-by-side the technical, marketing and merchandising teams of our client partners.
 

RichRelevance is the leading provider of dynamic e-commerce personalization for the world’s largest retailers, including Wal-Mart and Sears. Founded and led by the e-commerce expert who pioneered personalization R&D at Amazon.com, RichRelevance helps retailers increase revenues by powering relevant experiences throughout the customer lifecycle and across multiple sales channels. The company stands apart for its dedicated team of personalization experts, integrated product suite, and award-winning personalization engine. RichRelevance is located in San Francisco, with offices in Seattle and London. For more information, please visit www.richrelevance.com.

Powered by the enRICH Personalization Engine, RichRelevance solutions have the ability to influence consumers at each stage of the buying cycle—from on-site recommendations to offsite activities via email, mobile, and call center as well as targeted, personalized advertising. This is accomplished within an extensible framework that easily integrates with other eCommerce solutions, data sources and social profiles.

Recommendations
Relevant content and product recommendations based on real-time behavior analysis and served to customers across multiple channels.

Segmentation
Marketing campaign solutions that extend offline segmentation value into eCommerce and identify new online segments for merchants to reach.

Advertising
On-site promotions and off-site retargeting driven by context-relevant targeting to meet merchant objectives while respecting the consumer experience.

Dashboards and Data
Merchant Controls
A full suite of tools enables merchandisers to achieve specific business objectives for individual products, brands, categories, and page types. “Tune” our Engine to optimize for revenue, conversion, or profit. For example, retailers can easily account for high margin products, excess inventory, blackouts, product pairings, etc.

Full Reporting
Our enterprise-class site reporting tools provide precise insights into website traffic and the effectiveness of enRICH products on a retailer’s site. Modeled after industry leading analytics interfaces, the tools integrate easily with any web analytics platform. The user-friendly panel offers filtering options, graphs to visually identify trends, and easy export of reports in Excel format.
 

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